The unit and the four blocks › Joining a group
From first email to a named place
Joining a group at Unit 2, step by step
Six steps, all of them in writing except the one that happens on the floor. KRSS ACADEMY LTD does not take bookings through this website: there is no form on it, no account to make and nothing that holds a place. A place exists when a written offer naming the band, the evening and the collection window has been sent and answered.
The six steps
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Write, with the date of birth
An email to coaching@krssacademy.site with the child's date of birth and the evenings that are possible. Nothing else is needed to start. If a band is already full the reply says so and says where on the written list the enquiry sits, in the order the emails arrived.
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The band comes back in writing
The reply names the band, the cut-off date it was counted against, and the age the child will be on that date. The same sum is on age groups if you want to run it yourself before writing.
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One session as a look
The child joins a session of that band and the parent stays for the hour, on the bench against the back wall rather than on the floor. A child who spends the hour watching from the bench has not failed the look; it is counted as a visit either way, and plenty of children join on the second one.
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The registration sheet
Handed over on paper at the end of the look and returned before the next session. It carries the child's name and date of birth, the adults who may collect, two contact numbers, and anything the floor needs to know — a condition, a medication carried, a word that works when the child has had enough. It is kept in the office at the unit.
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The place is confirmed
In writing, naming six things: the band, the evening, the start time, the arrival window, the collection window, and the date the run of sessions ends. That email is the booking. Anything said at a door and not written down is not.
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The first full session
Arrive at the start of the arrival window rather than the end of it. The coach on the pedestrian door marks the register, takes the collection note out loud, and asks what has changed since the look. Everything after that is on for parents.
What can hold a place up
Three things, and all three are said plainly rather than left as a silence on an email thread.
The ratio. A band is offered a place when the ratios on safety and supervision allow it. They are worked out against the coaches rostered for that evening, so a band can be open on a Tuesday and full on a Thursday.
The collection note. A place needs at least one named adult who can be at the pedestrian door inside the collection window. For the senior band a parent can write once that the child walks home, naming the route out of the estate.
Something the floor needs to prepare for. Where the registration sheet names a condition, the reply may ask a question or two before the first full session, so that the coach leading the warm-up is not finding out at the door. That conversation has never yet been a reason to refuse a place; it is a reason to take a week over it.
Leaving, pausing, and coming back
A place runs to the end date on the confirmation and stops there unless it is renewed in writing. A child who needs to stop mid-run keeps the place open for the rest of that run: write and say so, and the band is told the child is away rather than gone, which matters to a group of eight-year-olds more than it sounds.
Coming back after a season out starts at step two rather than step one — the band is recounted against the new cut-off date, because a year has moved and the band may have as well.